Free Delivery for orders over £100
Orders under £100 will have a shipping charge of £9.95 added to the basket at checkout unless the click and collect option is selected.
Dedicated Delivery Service covering the East Midlands and Courier Service for the rest of the UK.
We endeavor to get all stocked items that are ordered before 3pm, delivered within 24 hours*
Orders on stocked items placed after 3pm, will be delivered within 48 hours*
Orders placed on a Friday and over the weekend, could take up to 5 working days*
Orders placed over the Bank Holiday, could take up to 5 working days*
*In busy periods, all our delivery times may be slightly longer. You will be advised of your delivery time once we have received your order.
RETURNS
All returned items will be to the cost of the customer unless the item is faulty or damaged.
To request a return, you must contact us by email to sales@esl-online.co.uk within 24 hours of receiving your order. If the item is faulty, we will require photographic evidence.
If the request for return exceeds the 24-hour period, your request may not be processed.
For faulty or damaged items, a replacement offer will be made.
All returns carry a 25% restocking charge of the total value of goods. This is subject to change for any non-stock items depending on manufacturers re-stocking charges.
Once we receive the goods, you will be issued with a refund within 7 days** providing your items are in the original packaging, sealed and undamaged.
Any bespoke items are strictly non-returnable.
**In busy periods, this may take slightly longer.